Shipping Costs Shipping Options
Delivery Times Your Freight Company
Hold For Pickup

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and the destination of parcel. There are several ways of determining the shipping costs for your orders.

On Line Shipping Cost Calculator

The on-line calcuator calculates shipping within Australia, for other destinations we will provide a quote by email and await your response.
The calculator will attempt to calculate costs for Australia Post and Couriers Please.
To provide a cost for Australia Post it only needs a valid PostCode, however to calculate Couriers Please, the Suburb is also needed.
Where no Suburb is provided only AusPost costs will be provided.
Where a dimension or weight exceeds a freight company limit, it will mean that a quote can not be provided by the on-line calculator.
Some items are too large to ship by these means and are marked for Manual Shipping Quotation.
Whether the On-line shipping calculator provides a cost or not, you can have a shipping cost calculated for your order and emailed to you for your approval. You can make this happen by either:
1. Where the Shipping Calculator can not determine a shipping cost then during checkout you will be emailed a quote.
2. Even if the Shipping Calculator provides a cost during checkout, you can still request a quote and it will be emailed to you for your approval.
3. Where you would like a quote otherwise, you can simply request a Quote

Shipping Options

We have a number of shipping options available with different companies offering different services. By default, if no specificities are outlined, we will ship with the cheapest method, which is usually Australia Post. We can also ship using Express Post with Australia Post, and this means that parcels will be delivered the next day if you are located within the Express Post next business day network. If you are not within this network then parcels will be delivered utilising the fastest possible delivery, provided on a non-guaranteed basis. Express Post Satchels (500g, 3kg, 5kg) are also a useful option as they carry a flat fee, which means they become very economical when shipping long distances. Registered Post is also available if you would like additional tracking on your parcel, and this also includes up to $100 compensation if the consignment is lost.

Couriers Please is used by PCX, mainly for parcels within the Sydney metropolitan area.
Within the Sydney metro area Couriers Please can deliver the same day if it is picked up before 10am or they can deliver the next morning if the consignment is picked up before 2pm. Couriers Please can deliver interstate as well.
The on-line Shipping Calculator can provide quotes and you can accept them to have your order shipped by Couriers Please. Please note that you MUST include a Suburb for the shipping calculator to be able to determine the Couriers Please cost.

Allied Express are used by PCX for many interstate consignments, as they have an extensive network and offer extremeley competitive rates. Allied Express quotes can be provided upon request.

If you are making an exremely large order we can sometimes organise for shipments to be drop shipped from manufacturers, or other locations to you. This means we can ship directly to your customer and make sure there are no invoices on the consignment, so long as you contact us so that we know we are shipping to your customer.

Delivery Times

As mentioned above, PCX offers various shipping methods. Each of these methods incurs different delivery times.
Delivery times range between same day and upto five days for some remote locations. When placing an online order, an estimated delivery time will show for each delivery method. Alternatively, you can contact us for an estimation.

If you have not received your order within the estimated time, it is usually on its way or waiting at the local post office for pick up. This sometimes happens when customers are not available to sign for the packages at their nominated address. Once PCX has sent the package, delivery times and delays are out of our hands.

Your Freight Company

PCX can hold orders for pick up by your own couriers, however we recommend phoning us to let us know what time your courier is expected to arrive and to make sure your order is ready for pick up. If you'd like us to arrange to ship it with your courier, please ensure that we have the correct delivery instructions and consignment notes for your courier company. Additional handling fees may apply, depending upon the fragility of the goods and packaging required.

Hold For Pickup

PCX is happy to hold orders for pick up from the North Ryde warehouse. SImply select this option when placing an order online, or call us to let us know that you'd like to pick it up. We will either call you or email you when your order is available for pick up. Please let us know if you think it'll be more than a few days till you are able to pick up your order. Please check our opening hours to make sure we are open before attempting to come and pick up an order!